• Blog & News

    Mercatus Awarded as a 2022 Clutch Leader for B2B Services in Bulgaria

    We’re excited to share that we’ve been included in Clutch’s 2022 research list for the top B2B service providers in Bulgaria!

    Changing Customer Support Over To Your Outsourced Team

    With team Mercatus you are in good hands! The first months after you change over a large team like an entire call center, you will be involved in reallocating roles.Espe

    Best Practices For Outsourcing Customer Support - Part 2 -We are Putting the Pieces Together!



    In Part 1, we laid out many of the problems that exist in providing first class customer support and various ways the outsourcing industry helps solve them.  In this part, we pu

    Why You Should Outsource Your IT Services To Bulgaria

    With technology advancing so fast and global events fundamentally changing the way business works, previous business models are being completely rehashed, including the concept of outsourcing. Delegation has already give



    Here are five powerful reasons to outsource we can give you.
    And not only. We can offer you the best way to do it!
    Try our new outsourcing services today!

    Outsourcing their channel has been standard practice for M

    Best Practices For Outsourcing Customer Support

    We can not only give you the most compelling reasons why to outsource customers service but we can give you the strategy and the know-how

    Why You Need Demand Generation AND Thought Leadership

    The importains of demand generation and thought leadership for your business 

    Outsourced Sales - How to Pick the Right Partner

    Competition, cost-minimisation and the resultant better analysis of potential purchases have driven B2B buyers to become ever more savvy - and B2B sellers to better scrutinise each stage of the sales cycle, resulting in the aforesaid separations and sp

    Mercatus Named Top BPO Firm for 2021 on Clutch

    We’re happy to present our award from Clutch as one of the top BPO firms on the platform!

    10 Tips for LinkedIn B2B Lead Generation

    Finding the right leads is the key challenge for every business. LinkedIn B2B Lead Generation is the solution if having the right strategy.

    Какво ново има в страниците на LinkedIn - LinkedIn Events

    LinkedIn Events предоставя на потребителите лесен начин за създаване или пък присъединяване към професионални събития.

    Ползите от изнесените услуги / аутсорсинг

    Аутсорсингът на бизнес процеси и човешки ресурси са подходящи за всякакъв вид компании, независимо от това в коя сфера е един бизнес, основният и водещ фактор във всеки от тях са хората. 

    Защо е важно да присъствате в LinkedIn и да имате изграден Brand Awareness?

    LinkedIn е най- голямата бизнес социална мрежа в световен мащаб, известна със своите 690 милиона потребители и 50 милиона фирми в над

    Подсигурете си бизнес успех, работейки дистанционно, чрез най-добрия канал за генериране и квалифициране на нови клиенти - LinkedIn.

    Всеки нов контакт с друг професионалист е нова възможност за бизнес развитие. Как да получим не само нови, но и правилните контакти, ще разберете в тази статия.

    What is the BOT -Model?

    The BOT (Build, Operate, Transfer) model is gaining tremendous popularity in the offshore sphere in recent years...

    20 ways you can use LINKEDIN to scale-up your start-up business

    Here are 20 ways LinkedIn can aid the growth of your Start-Up. LinkedIn is a platform which aids many businesses throughout their growth through its strategic advantage for many Start-Ups.

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